Error Code |
FRU/Action |
000
SCSI Adapter
not enabled. |
1. Verify
adapter device and Bus Master fields are enabled in PCI
configuration program. See documentation shipped with
computer. |
02X
|
1. SCSI
Adapter |
08X
Check SCSI
terminator installation. |
1. SCSI
Cable 2. SCSI
Terminator 3.
SCSI Device 4.
SCSI Adapter |
101
System board
interrupt failure. |
1. System
Board |
102
System board
timer error. |
1. System
Board |
106
|
1. System
Board |
110
System board
memory parity error. |
1. Memory
Module 2.
System Board |
111
I/O channel
parity error. |
1. Reseat
adapters 2. Any
Adapter 3.
System Board |
114
Adapter ROM
error. |
1. Adapter
Memory 2.
System Board |
129
Internal cache
test error. |
1.
Processor 2. L2
Cache Memory 3.
System Board |
151
Real-time clock
failure. |
1. System
Board |
161 Bad
CMOS battery. |
1. Run
Setup 2. CMOS
Backup Battery 3. System Board |
162
Configuration
mismatch. |
1. Run
Setup and verify Configuration 2. Had a device been added,
removed, changed location? If not, suspect that device.
3. Power-on
external devices first, then power-on computer.
4. CMOS Backup
Battery 5.
System Board |
162
And unable to
run diagnostics. |
1. Diskette
Drive 2. System
Board 3.
Diskette Drive Cable |
163
Clock not
updating or invalid time set. |
1. Time and
Date Set? 2.
CMOS Backup Battery 3. System Board |
164 POST
detected a base memory or extended memory size mismatch
error. |
1. Run
Setup. Check System Summary menu for memory size change.
(See Setup Utility Program .) 2. Run the Extended Memory
Diagnostic tests. |
17X, 18X
|
1. C2
Security |
175
|
1. Riser
Card 2. System
Board |
176
|
1. Covers
were removed from the computer. |
177
Corrupted
Administrator Password. |
1. Riser
Card 2. System
Board |
178
|
1. Riser
Card 2. System
Board |
183
|
1. Enter
the administrator password |
184
Password
removed due to check-sum error. |
1. Enter
new password |
185
Corrupted boot
sequence. |
1. Set
configuration and reinstall the boot sequence.
|
186
|
1. Riser
Card 2. System
Board |
189
|
1. More
than three password attempts were made to access the
computer. |
1XX
Not listed
above. |
1. System
Board |
201, 20X
Memory data
error. |
1. Memory
Module 2.
System Board |
225
|
1.
Unsupported Memory |
229
External cache
test error. |
1. L2 Cache
Memory 2.
System Board |
262
POST detected a
base memory or extended memory type error. |
1. Run
Setup. Check System Summary menu for memory type change.
(See Setup Utility Program.) 2. Run the Extended Memory
Diagnostic tests. |
301
|
1. Keyboard
2. Keyboard
Cable 3. System
Board |
303
With an 8603
error. |
1. Mouse
2. Keyboard
3. Keyboard
Cable 4. System
Board |
303
With no 8603
error. |
1. Keyboard
2. Keyboard
Cable 3. System
Board |
3XX Not
listed above. |
1. Keyboard
2. Keyboard
Cable 3. System
Board |
5XX
(if installed)
|
1. Video
Adapter 2.
System Board |
601
|
1. Diskette
Drive A 2.
Diskette Drive Cable 3. System Board |
602
|
1. Bad
Diskette ? 2.
Verify Diskette and retry. |
604
And able to run
diagnostics |
1. Run
Setup and verify diskette configuration settings.
2. Diskette
Drive B 3.
Diskette Drive Cable 4. System Board |
604
And unable to
run diagnostics. |
1. Run
Setup and verify diskette configuration settings
2. Diskette
Drive A 3.
Diskette Drive Cable 4. System Board |
605
POST cannot
unlock the diskette drive. |
1. Diskette
Drive 2.
Diskette Drive Cable 3. System Board |
662
|
1. Diskette
drive configuration error or wrong diskette drive type,
run Set Configuration. |
6XX
Not listed
above. |
1. Diskette
Drive 2. System
Board 3.
External Drive Adapter 4. Diskette Drive Cable
5. Power Supply
|
762
Math
coprocessor configuration error. |
1. Run
Setup 2.
Processor 3.
System Board |
7XX
Not listed
above. |
1.
Processor 2.
System Board |
962
Parallel port
configuration error. |
1. Run
Configuration 2. Parallel Adapter (if
installed) 3.
System Board |
9XX
|
1. Printer
2. System Board
|
1047
|
1. 16-Bit
AT Fast SCSI Adapter |
107X
Check SCSI
terminator installation. |
1. Check
SCSI terminator installation. 2. SCSI Cable 3. SCSI Terminator
4. SCSI Device
5. SCSI Adapter
|
1101
Serial
connector error, possible system board failure.
|
1. Run
Advanced Diagnostics |
1101, 1102,
1106, 1108,
1109 |
1. System
Board 2. Any
Serial Device |
1107
|
1.
Communications Cable 2. System Board |
1102
Card selected
feedback error. |
1. Run
Advanced Diagnostics |
1103
Port fails
register check. |
1. Run
Advanced Diagnostics 2. System Board |
1106
Serial option
cannot be turned off. |
1. Run
Advanced Diagnostics 2. System Board |
1107
|
1. Serial
Device Cable 2.
System Board |
1110
Register test failed. |
1. Run
Advanced Diagnostics 2. System Board |
1116
Interrupt
error. |
1. Run
Advanced Diagnostics |
1117
Failed baud
rate test. |
1. Run
Advanced Diagnostics |
1162
Serial port
configuration error. |
1. Run
Configuration 2. Serial Adapter
(if installed)
3. System Board
|
11XX
Not listed
above. |
1. System
Board |
1201
|
1. System
Board 2. Any
Serial Device |
1202, 1206,
1208, 1209,
12XX |
1. Dual
Async Adapter/A 2. System Board 3. Any Serial Device
|
1207
|
1.
Communications Cable 2. Dual Async Adapter/A
|
13XX
|
1. Game
Adapter |
1402
Printer not
ready. |
Information
only |
1403
No paper error,
or interrupt failure. |
Information
only |
1404 System
board timeout failure. |
1. Run
Advanced Diagnostics |
1405
Parallel
adapter error. |
1. Run
Advanced Diagnostics |
1406
Presence test
error. |
1. Run
Advanced Diagnostics |
14XX
Not listed
above. Check
printer before replacing system board. |
1. Printer
2. System Board
|
15XX
|
1. SDLC
Adapter |
1692
Boot sequence
error. |
1. Run
FDISK to ensure at least one active partition is set
active. |
16XX
|
1. 36/38
Workstation Adapter |
1762
Hard disk drive
configuration error. |
1. Run
Configuration (See Setup Utility Program.) |
1780 (Disk
Drive 0) 1781
(Disk Drive 1) 1782 (Disk Drive 2)
1783 (Disk
Drive 3) |
1. See
Power Supply. 2. Hard Disk Drive 3. System Board 4. Hard Disk Cable
5. Power Supply
|
180X, 185X
PCI configuration or resource error. |
1. Run
Setup and verify PCI/ISA configuration settings.
2. If
necessary, set ISA adapters to Not available to allow
PCI adapters to properly configure. 3. Remove any suspect ISA
adapters. 4.
Rerun diagnostics. 5. PCI Adapter 6. PCI Riser Card |
1962
Boot sequence
error. |
1. Possible
hard disk drive problem, see Hard Disk Drive Boot Error.
|
209X
|
1. Diskette
Drive 2.
Diskette Cable 3. 16-bit AT Fast SCSI Adapter
|
20XX
Not listed
above |
1. BSC
Adapter 2.
Riser Card |
21XX
|
1. SCSI
Device 2.
16-bit AT Fast SCSI Adapter 3. Alternate BSC Adapter
4. Riser Card
|
2401, 2402
If screen
colors change. |
1. Display
|
2401, 2402
If screen
colors are OK. |
1. System
Board 2.
Display |
2409
|
1. Display
|
2410
|
1. System
Board 2.
Display |
2462
Video memory
configuration error. |
1. Check
cable connections. 2. Run Setup and verify video
configuration settings. 3. Video Memory Modules
4. Video
Adapter (if
installed) 5.
System Board |
3015, 3040
Check for
missing wrap or terminator plug on the adapter.
|
1. Network
Attached? 2. LF
Translator 3.
Cable Problem 4. PC Network Adapter
5. Riser Card
|
30XX
|
1. PC
Network Adapter 2. LF Translator
3. Cable
Problem? 4.
Riser Card |
3115, 3140
|
1. Network
Attached? 2. LF
Translator 3.
Alternate PC Network-Adapter 4. Cable Problem
5. Riser Card
|
31XX
|
1.
Alternate PC Network Adapter 2. LF Translator
3. Cable
Problem? 4.
Riser Card |
36XX
|
1. GPIB
Adapter 2.
Riser Card |
38XX
|
1. DAC
Adapter 2.
Riser Card |
4611, 4630
|
1.
Multiport/2 Interface Board 2. Multiport/2 Adapter
|
4612, 4613
4640, 4641 |
1. Memory
Module Package 2. Multiport/2 Adapter
|
4650
|
1.
Multiport Interface Cable |
46XX
Not listed
above. |
1.
Multiport/2 Adapter 2. Multiport/2 Interface Board
3. Memory
Module |
5600
|
1.
Financial System Controller Adapter |
5962
CD-ROM
configuration error. |
1. Run
Configuration 2. CD-ROM Drive 3. CD-ROM Adapter
4. System Board
|
62XX
|
1. 1st
Store Loop Adapter 2. Adapter Cable |
63XX
|
1. 2nd
Store Loop Adapter 2. Adapter Cable |
64XX
|
1. Network
Adapter |
71XX
|
1. Voice
Adapter |
74XX
(if installed)
|
1. Video
Adapter 2.
Riser Card |
76XX
|
1. Page
Printer Adapter |
78XX
|
1. High
Speed Adapter |
79XX
|
1. 3117
Adapter |
80XX
|
1. PCMCIA
Adapter |
84XX
|
1. Speech
Adapter 2.
Speech Control Assembly 3. Riser Card |
8601, 8602
|
1. Pointing
Device (Mouse)
2. System Board
|
8603, 8604
|
1. System
Board 2.
Pointing Device (Mouse) |
86XX Not
listed above |
1. Mouse
2. System Board
|
89XX
|
1. PC Music
Adapter 2. MIDI
Adapter Unit 3.
Riser Card |
91XX
|
1. Optical
Drive 2.
Adapter |
96XX
|
1. SCSI
Adapter 2. Any
SCSI Device 3.
System Board |
10101,
10102, 10104 10105, 10106, 10107
10108, 10109,
10111 10112,
10113, 10114 10115, 10116 |
1. Have
customer verify correct operating system device drivers
are installed and operational. 2. Modem |
10103,
10110, 101171 |
1. System
Board 2.
Data/Fax Modem |
10117
Not listed
above. speaker |
1. Check
system 2. Check
PSTN cable 3.
External DAA (if installed) 4. Modem |
10118
|
1. Run
Diagnostics and verify the correct operation of the
modem slot 2.
Modem |
10119
|
1.
Diagnostics detected a non-IBM modem 2. Modem |
10120
|
1. Check
PSTN Cable 2.
External DAA (if installed) 3. Modem |
10132,
10133, 10134 10135, 10136, 10137 10138,
10139, 10140 10141, 10142, 10143 10144, 10145,
10146 10147,
10148, 10149 10150, 10151, 10152 |
1. Modem
|
10153
|
1. Data/Fax
Modem 2. System
Board |
101XX
Not listed
above. |
1. Modem
Adapter/A 2.
Data/Fax Modem 3. System Board |
10450,
10451, 10490 10491, 10492, 10499
Read/write
error. |
1. Run
Advanced Diagnostics 2. Riser Card 3. Hard Disk Drive
4. System Board
|
10452
Seek test
error. |
1. Run
Advanced Diagnostics |
10453
Wrong drive
type? |
Information
only |
10454
Sector buffer
test error. |
1. Run
Advanced Diagnostics |
10455,
10456 Controller error. |
1. Run
Advanced Diagnostics |
10459
Drive
diagnostic command error. |
Information
only |
10461
Drive format
error |
1. Run
Advanced Diagnostics |
10462
Controller seek
error. |
1. Run
Advanced Diagnostics |
10464
Hard Drive read
error. |
1. Run
Advanced Diagnostics |
10467
Drive non fatal
seek error. |
1. Run
Advanced Diagnostics |
10468
Drive fatal
seek error. |
1. Run
Advanced Diagnostics |
10469
Drive soft
error count exceeded. |
1. Run
Advanced Diagnostics |
10470,
10471, 10472 Controller wrap error.
|
1. Run
Advanced Diagnostics |
10473
Corrupt data.
Low level format might be required. |
Information
only |
10480
|
1. Hard
Disk Drive (ESDI) 2. Drive Cable 3. System Board |
10481
ESDI drive D seek error. |
1. Run
Advanced Diagnostics |
10482
Drive select
acknowledgement bad. |
1. Run
Advanced Diagnostics |
106X1
|
1. Check
Configuration 2. Ethernet Adapter
|
10635
|
1.
Power-off computer, wait ten seconds; then power-on the
computer. 2.
Ethernet Adapter |
10651,
10660 |
1. Check
Cables 2.
Ethernet Adapter |
106XX
Not listed
above. |
1. Ethernet
Adapter |
107XX
Diskette Drive
|
1.
5.25-inch External 2. 5.25-inch Diskette Drive
Adapter/A |
109XX
Check the
adapter cables. |
1.
ActionMedia Adapter/A 2. System Board |
112XX
This adapter
does not have cache. |
1. SCSI
Adapter 2. Any
SCSI Device 3.
System Board |
119XX
|
1. 3119
Adapter |
121XX
|
1. Modem
Adapter 2. Any
Serial Device 3. System Board |
136XX
|
1. ISDN
Primary Rate Adapter 2. System Board |
137XX
|
1. System
Board |
141XX
|
1. Realtime
Interface Coprocessor Portmaster Adapter/A |
143XX
|
1. Japanese
Display Adapter 2. System Board |
14710,
14711 |
1. System
Board Video
Adapter 2.
Adapter Video Memory |
148XX
|
1. Video
Adapter |
14901,
14902 1491X,
14922 |
1. Video
Adapter (if
installed) 2.
System Board 3.
Display (any type) |
14932
|
1. External
Display 2.
Video Adapter |
16101
|
1. Riser
Card Battey |
161XX
|
1.
FaxConcentrator Adapter |
164XX
|
1. 120 MB
Internal Tape Drive 2. Diskette Cable
3. System Board
|
16500
|
1. 6157
Tape Attachment Adapter |
16520,
16540 |
1. 6157
Streaming Tape Drive 2. 6157 Tape Attachment Adapter
|
166XX,
167XX |
1. Token
Ring Adapter 2.
System Board 3.
Riser Card |
18001 to
18029 |
1. Wizard
Adapter 2.
Wizard Adapter Memory |
18031 to
18039 |
1. Wizard
Adapter Cable |
185XX XX
|
1. DBCS
Japanese Display Adapter/A 2. System Board |
20001 to
20003 |
1. Image
Adapter/A Image-I Adapter/A 2. Memory Module DRAM, VRAM
|
20004
|
1. Memory
Module DRAM, VRAM 2. Image Adapter/A Image-I
Adapter/A |
20005 to
20010 |
1. Image
Adapter/A Image-I Adapter/A 2. Memory Module DRAM, VRAM
|
200XX
Not listed
above. Image-I Adapter/A |
1. Image
Adapter/A 2.
Memory Module DRAM, VRAM 3. System Board |
20101 to
20103 |
1.
Printer/Scanner Option 2. Image Adapter/A
3. Memory
Module DRAM, VRAM |
20104
|
1. Memory
Module DRAM, VRAM 2. Printer/Scanner Option 3.
Image Adapter/A |
20105 to
20110 |
1.
Printer/Scanner Option 2. Image Adapter/A
3. Memory
Module DRAM, VRAM |
Image
Adapter/A Memory Test failure indicated by graphic of
adapter. |
1. Replace
memory module (shown in graphic.) |
206XX
|
1. SCSI-2
Adapter 2. Any
SCSI Device 3.
System Board |
208XX
Verify there
are no duplicate SCSI ID settings on the same bus.
|
1. Any SCSI
Device |
210XX XX
Internal bus,
size unknown.
210XXX1 External bus, size unknown.
|
1. SCSI
Hard Disk Drive 2. SCSI Adapter or System Board
3. SCSI Cable
4. SCSI ID
Switch (on some
models) |
Tape Drive
amber LED remains on. |
1. Tape
Drive 2. SCSI
Cable (internal) 3. SCSI Adapter or System Board
|
Tape Drive
green in use LED fails to come on. |
1. Tape
Drive 2. SCSI
Adapter or System Board 3. SCSI Cable (internal) SCSI
Cable (external) |
Tape
automatically ejected from drive. |
1. Tape
Cassette 2.
Drive |
SCSI ID on
rotary switch does not match SCSI ID set in
configuration. Verify drive switches inside cover are
set to zero. |
1. Rotary
Switch Circuit Board 2. Circuit Board Cable
3. Tape Drive
|
Tape
sticks/breaks in drive. Verify that the tapes used meet
ANSI standard X3B5. |
1. Tape
Cassette |
212XX
|
1. SCSI
Printer 2.
Printer Cable |
213XX
|
1. SCSI
Processor |
214XX
|
1. WORM
Drive |
215XX XC
215XX XD
215XX XE
215XX XU
If an external
device, and power-on LED is off, check external
voltages. |
1. CD-ROM
Drive I CD-ROM
Drive II Enhanced CD-ROM Drive II
Any CD-ROM
Drive 2. SCSI
Cable 3. SCSI
Adapter or System Board |
216XX
|
1. Scanner
|
217XX
If an external device, and power-on LED is off,
check external voltages. |
1.
Rewritable Optical Drive 2. SCSI Adapter or System Board
3. SCSI Cable
|
218XX
Check for multi
CD tray, or juke box. |
1. Changer
|
219XX
|
1. SCSI
Communications Device |
24201 Y0,
24210 Y0 Be
sure wrap plug is attached. |
1. ISDN/2
Adapter 2.
ISDN/2 Wrap Plug 3. ISDN/2 Communications Cable
|
273XX
|
1. 1 Mbps
Micro Channel Infrared LAN Adapter |
27501,
27503 27506,
27507 |
1.
ServerGuard Adapter 2. System Board |
27502,
27504, 27510 27511, 27533, 27534 27536, 27537
|
1.
ServerGuard Adapter |
27509
|
1. Remove
redundant adapters, run Auto Configuration program, then
retest. |
27512
|
1.
WMSELF.DGS diagnostics file missing. 2. WMSELF.DGS diagnostics file
incorrect. |
27535
|
1. 3V
Lithium Backup Battery 2. ServerGuard Adapter
|
27554
|
1. Internal
Temperature out of range 2. ServerGuard Adapter
|
27555,
27556 |
1.
ServerGuard Adapter 2. Power Supply |
27557
|
1. 7.2V
NiCad Main Battery Pack 2. ServerGuard Adapter
|
27558,
27559 27560,
27561 |
1. PCMCIA
Type II Modem 2. ServerGuard Adapter
|
27562
|
1. External
Power Control not connected 2. External Power
Control 3. ServerGuard Adapter |
27563,
27564 |
1. External
Power Control 2. ServerGuard Adapter
|
275XX
|
1. Update
Diagnostic Software |
27801 to
27879 |
1. Personal
Dictation System Adapter 2. System Board |
27880 to
27889 |
1. External
FRU (Speaker, Microphone) |
I 99903 0X
Hard disk reset
failure.. |
Possible
hard disk drive problem, see Hard Disk Drive Boot Error
|